The Challenge
Before Look Creative stepped in, Pilgrim Hotel was running on four or five separate broadband connections across different areas of the building. Each section – from the bar and restaurant to guest rooms – had its own router or Wi-Fi network, creating an inconsistent experience for guests and staff.
This approach caused:
• Poor Wi-Fi coverage and slow speeds
• Frequent dropouts during busy periods
• High monthly broadband costs
• Complicated management across multiple routers and passwords
Our Solution
Look Creative designed and installed a complete UniFi network solution for Pilgrim Hotel, simplifying their infrastructure and delivering strong, reliable coverage throughout the entire site.
The new setup included:
• UniFi Cloud Gateway Ultra router
• 24-port PoE switch
• 6x UniFi U7 LR access points
• Separate VLANs for staff and guests
• A branded guest hotspot portal
• A professionally wired and labelled network cabinet
All internet traffic now runs through a single broadband connection, fully managed through UniFi Cloud, giving the hotel a centralised, secure, and modern network.
The Result
• Seamless Wi-Fi coverage throughout the hotel
• Isolated networks for staff and guests for improved security
• Easier management via the UniFi dashboard
• Modern and tidy cabinet installation
• Reduced running costs — saving the client hundreds of pounds annually
Ongoing Support
Look Creative now provides remote network monitoring and maintenance, ensuring the Wi-Fi system runs reliably at all times. Our Managed Network Plan starts at £10 per device per month, covering firmware updates, security patches, and performance optimisation. For clients who prefer flexibility, we also offer pay-as-you-go network support.
Client Feedback
“The new Wi-Fi has made a huge difference already. Everything is faster, more reliable, and the cabinet looks great. We’re really pleased with how tidy and professional the setup is.”
– Victor, Pilgrim Hotel
Conclusion
The Pilgrim Hotel Wi-Fi Installation is a great example of how Look Creative helps hospitality businesses modernise their connectivity while cutting costs. By consolidating multiple broadband lines into one managed UniFi network, the hotel now benefits from fast, reliable, and secure Wi-Fi across all areas.
