When a customer in need turned to Look Creative after being let down by their previous IT provider, we were ready to step in and save the day. The customer had been quoted a staggering £2,000 to fix an issue with their faulty DrayTek router—a price that left them feeling frustrated and stuck.
After assessing the situation, our team at Look Creative not only offered a much better solution but did so at half the cost. We provided a new DrayTek router, complete with installation, for a fraction of what they had been quoted. But our commitment to excellence didn’t stop there.
While waiting for configuration details from Virgin Media, the customer’s internet service provider, our team noticed the server cabinet was in disarray. Without being asked, we took the initiative to tidy up the server cabinet, ensuring it was organised and running efficiently. This goodwill gesture not only improved the aesthetic and functionality of their setup but also left the customer extremely satisfied with our level of service.
At Look Creative, we believe in providing top-notch IT solutions at fair prices, with customer satisfaction as our highest priority. This case is a perfect example of how we go above and beyond to deliver value and peace of mind to our clients.
About Look Creative
Look Creative is a trusted provider of IT support and digital solutions for small to medium-sized businesses. With a focus on delivering cost-effective, tailored services, we pride ourselves on going above and beyond to meet our clients’ needs. Our expertise spans across IT support, cybersecurity, website design, and more, ensuring that your business runs smoothly and securely.
At Look Creative, we believe in building strong, long-term relationships with our clients. Whether it’s rescuing a client from overpriced IT services or proactively improving their systems, our goal is to provide exceptional service and peace of mind.
How to Reach Us
If you’re looking for reliable IT support or want to learn more about how Look Creative can help your business, we’d love to hear from you:
Phone: 01454 308330
Email: [email protected]
Website: www.lookcreative.uk
Let’s discuss how we can work together to elevate your business with our comprehensive IT solutions.
